Getting Help with Guitar Pro 8

Resources

Numerous resources, articles, FAQs, videos, and technical sheets are available in the Support section of the Guitar Pro website.

The Help Center is also accessible from the Help > Help Center menu (shortcut F1).

We recommend consulting these resources before contacting support, as you are likely to find answers to your questions or solutions to technical issues.

Technical Support

Before Contacting Technical Support

Before contacting technical support, ensure you have installed the latest available version of Guitar Pro 8.

To do so, use the Guitar Pro 8 > Check for Updates menu on macOS or the Help > Check for Updates menu on Windows.

Contacting Support

If you haven’t found an answer to your question, feel free to contact us.

For all support requests, visit the Support section of the Guitar Pro website and fill out the contact form, providing as much detail as possible about your situation (system configuration, steps to reproduce the issue, etc.).

Software Information

To view your software information, go to the Guitar Pro 8 > About Guitar Pro 8 menu on macOS or the Help > About Guitar Pro 8 menu on Windows.

This window displays general information, the Guitar Pro end-user license agreement, licenses for used libraries, and lists the Guitar Pro team members.

Here, you can find the version and build numbers of your software, which our support team may request.